What are Personalization Tools- Categories
Personalized interaction e.g. ICQ, AOL Instant Messenger, private forums, email
Personalizing the experience e.g. My Excite, My Yahoo, WomenConnect, My Room on JuniorNet
Personalized content e.g. news, weather, horoscopes, stock portfolios, decisions
Personalized sales suggestions e.g. collaborative filtering, recommendation engines, bots and user agent technology